🛡️ Warranty Policy

🛡️ Pickit 1-Year Limited Warranty

At Pickit, we take pride in the quality and performance of our products. That’s why all paddles, bags, and accessories purchased from our official store are covered by a 1-Year Limited Warranty from the date of delivery.

✅ What’s Covered:

This warranty covers manufacturer defects and quality issues under normal use, including:

• Handle or paddle core separation

• Delamination or unintentional surface cracking

• Broken zippers, straps, or seams on bags under standard use

• Loose or detached grip material

❌ What’s Not Covered:

Our warranty does not cover:

• Damage caused by misuse, abuse, or neglect (e.g., slamming paddles, water damage, extreme temperatures)

• Normal wear and tear (scratches, fading, surface scuffs)

• Cosmetic defects that do not affect playability

• Products purchased from unauthorized sellers

• Theft or loss

📩 How to File a Warranty Claim:

To initiate a claim, please email us at:
📧 support@pickitsport.com

Include:

• Your order number

• Photos or video clearly showing the defect

• A brief description of the issue

Our support team will respond within 2 business days with the next steps.

📦 What Happens Next:

If your claim is approved:

• We will send you a replacement item at no additional cost

• In some cases, we may request you to return the defective item

• If the original item is out of stock, we may issue a refund or store credit

🕒 Claim Deadline:

All warranty claims must be submitted within 12 months (365 days) from the date you received your product.

ℹ️ Notes:

• Warranty applies only to original purchasers.

• Proof of purchase is required (order number or confirmation email).

• Warranty coverage is not transferable.

Questions?

We’re always here to help.
Contact us at 📧 support@pickitsport.com