🔁 Return & Refund Policy
We accept returns for both defective and non-defective products.
Exchanges are not offered. If you need a different size or color, please return for a refund and place a new order.
Return Window
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Returns are accepted within 30 days of delivery.
Item Condition
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Items must be new, unused, unwashed, in original condition with all tags and packaging.
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Items that are not in original condition may be rejected and returned to the sender.
How to Start a Return
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Email us at support@pickitsport.com with your order number and reason for return to receive return instructions (RMA).
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Send the item back by mail using a trackable service. Please include the order number inside the parcel.
Return Shipping & Fees
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Customers are responsible for return shipping costs.
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Shipping charges are non-refundable.
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We do not charge a restocking fee.
Refunds
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Refunds are issued to the original payment method after we receive and inspect the return.
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Please allow 5–10 business days for the refund to post after inspection.
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If the return is not approved (e.g., used/washed/damaged), we will notify you by email.
Exchanges
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We do not process exchanges.
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For a different size or color, return the item for a refund and place a new order.
Non-returnable Items
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Gift cards and final-sale items (if marked as such at checkout) are not eligible for return.
Wrong/Damaged Items
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If your order arrives damaged or incorrect, please email support@pickitsport.com with photos and your order number within 7 days of delivery so we can assist you promptly.
Return Address
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We will provide the correct return address in the RMA email.