❓ FAQ

Everything you need to know before placing your order.


πŸ“¦ 1. When will my order be shipped?

All orders are processed within 1–2 business days. Once your order is shipped, you’ll receive a confirmation email with tracking details.


🚚 2. How long does shipping take?

Estimated delivery times:

  • United States: 3–7 business days

  • Canada: 7–12 business days

  • International: 7–15 business days

Please note that delivery times may vary during holidays or high-demand periods.


πŸ’³ 3. What payment methods do you accept?

We accept:

  • Credit/Debit Cards (Visa, MasterCard, Amex...)

  • PayPal

  • Apple Pay / Google Pay

  • Shop Pay (where available)

All payments are securely processed.


πŸ” 4. Can I cancel or change my order after placing it?

Yes β€” but only within 2 hours after placing the order.
Please contact us at support@pickitsport.com as soon as possible.
After that window, we may not be able to modify or cancel your order due to our fulfillment process.


πŸ“© 5. How do I track my order?

You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
You can also track your order via our Track Your Order page.


πŸ”„ 6. What’s your return and refund policy?

We offer 30-day returns on unused, unopened items in their original packaging.
To request a return, please email us at support@pickitsport.com with your order number and reason for return.
Full details can be found on our Return & Refund Policy page.


🌍 7. Do you ship internationally?

Yes! We ship worldwide. International shipping rates and delivery times vary by destination.
Note: Import duties or taxes may apply depending on your country.


πŸ“§ 8. I still have questions β€” how can I contact you?

We’re here to help!
Email us at: support@pickitsport.com
Our support team typically replies within 24 hours on business days.